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At Ecruising Travel, we respect and protect your privacy. Any personal information you provide will be handled with the utmost care and will only be used in ways to which you have consented. We will never share your personal details unless it is necessary to fulfil your travel arrangements, and then only with trusted travel suppliers.
We do not sell, rent, trade, or lease any personal information collected via our website, including contact forms, download requests, or email lists. Your personal details are only shared with relevant travel suppliers when required to process your booking.
To improve your experience, we analyse website traffic data, but this information is not personally identifiable and cannot be linked to individual users.
We will never sell, lease, or otherwise disclose your personal information beyond what is necessary to provide our services. If you have any questions regarding our privacy practices, please contact us.
For the purposes of this policy, Ecruising Travel refers to Ecruising Pty Ltd (ABN - 270 9118 0782) and its associated entities.We adhere to the Privacy Act 1988 (Cth) and the Privacy Amendment (Enhancing Privacy Protection) Act 2012 (Cth), which outline our responsibilities for collecting, managing, and safeguarding your personal information. This policy explains how we collect, secure, use, disclose, and correct personal information in accordance with these regulations.
We collect personal information through:
Your personal information may be shared with:
Additionally, we may disclose information if required by law, such as through court or tribunal directives.
We use your personal details to:
Note: We do not share text messaging opt-in data with any third parties.
To ensure your transactions are secure, we use a PCI-DSS compliant online payment system. Your credit card details are used only for processing your transaction and are not stored beyond what is required for business or legal purposes. Once your transaction is complete, any unnecessary payment data is securely deleted.
We may collect sensitive information if it is necessary for our services. However, any unsolicited sensitive information will be securely destroyed unless required for legitimate business purposes. Where possible, we also provide options for anonymity or pseudonymity, in accordance with legal and practical considerations.
We take all reasonable steps to ensure your personal information is accurate and complete. You have the right to access and update your details at any time by contacting us.
By providing your contact details, you consent to receive updates via:
If you wish to opt out, you can:
We implement strict security measures to protect your personal information, including:
We use third-party analytics tools such as:
Cookies help us understand your preferences and enhance your experience. You can modify your browser settings to disable cookies, but this may affect website functionality.
We do not collect or disclose government-related identifiers, except for passport and driver’s licence details when required for travel identification.
We may transfer your personal data overseas only for business processing and administrative purposes. Any such transfers will comply with Australian privacy laws to ensure your data remains protected.
You can request to access, update, or delete your personal information by contacting us at: 📧 Email: [email protected] If your request incurs a fee or if we are unable to comply (e.g., due to legal obligations), we will inform you promptly.
We securely destroy personal information upon request, unless it is required for legal or business purposes.
Our privacy policy may be updated from time to time. The latest version will always be available at: 🔗 https://www.ecruising.travel/privacy-policy For a printed copy, contact us at the email provided above.
If you have concerns about how we handle your personal information, you can contact us at:
Email: [email protected]
We will acknowledge your complaint and aim to resolve it within 45 days. If you are not satisfied with our response, you can escalate your complaint to:
Office of the Australian Information Commissioner (OAIC): 1300 363 992
Fax: (02) 9284 9666
Email: [email protected]
Mail: GPO Box 5218, Sydney, NSW 2001
For more details on privacy rights, visit www.oaic.gov.au.
We are committed to protecting your privacy and ensuring a secure, seamless experience when booking with us. If you have any questions, please feel free to reach out!
